Building Capabilities in Retirement Solutions

Matrix provides automated clearing and settlement of mutual fund transactions for bank trusts, TPAs and record keepers. Its proprietary technology platform collects trade orders from bank trusts, TPAs and record keepers and provides the connectivity to the NSCC for clearing. Matrix also has agreements with over 500 mutual fund families to collect 12b-1, sub administration and shareholder servicing fees from mutual funds and pass them to financial intermediaries to compensate specific individual brokers at the selling brokerage firm. The National Securities Clearing Corporation (NSCC) has named Matrix the leading automated mutual fund clearing platform provider for eight consecutive years.

We expanded the RetireTool(k)it giving financial advisors access to over 25,000 mutual funds. This web application provides advisors, brokers, TPAs and record keepers with an open architecture tool that delivers an end-to-end solution, from fund selection and monitoring, investment policy statements, plan proposals and enrollments kits to quarterly and annual monitoring reports. Also, when it comes to new fee disclosure regulations such as ERISA 408(b)(2), Matrix has the tools and the know-how to help plan advisors choose the best approach to comply with regulatory obligations while reducing costs. Learn more about the RetireTool(k)it.

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Decision Autonomy for Variable Annuity Issuers

Our newly introduced innovative annuity partner solution, offered only by Broadridge, allows insurance carriers to exercise decision autonomy through the distribution of mutual fund proxy materials to variable annuity customers. The Annuity Partner Solution provides automatic notifications of upcoming mutual fund issuer proxy events while helping identity and extract eligible accounts in a secure and seamless process. You are now able to provide variable annuity client data in a secure and timely manner and most importantly deliver an exceptional experience to your customers.

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Vote Your Shares from Anywhere

With the addition of Mobile ProxyVote®, investors now have the convenience of voting their shares from the Internet and mobile devices. Mobile ProxyVote provides links to electronic proxy material, the ability to request paper fulfillment and eDelivery enrollment. Mobile ProxyVote is efficient by design, created as a direct response to consumers' rapidly changing preference to access and act on information on the go.

It was even voted “Most innovative mobile solution” by Financial Technologies Forum. This app is compatible with an array of mobile devices, including the Apple iPhone® and iPad®, BlackBerry® Smartphone, AndroidTM, Microsoft Tablets and other smartphone platforms. Learn more about Mobile Proxy Vote.

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Growing in the Defined Contribution World

We have a continued commitment to the Defined Contribution industry and are focused on growing the Third-Party Administrator channel. We enhanced our offerings to provide end-to-end DC Self-Service solutions. These self-service solutions include our ePASS (enrollment kits), Automated Statement Generator (participant statements) and Fund Solutions (fund fact sheets).

These self-service products can be purchased very inexpensively as a bundled offering. Defined Contribution providers will be partnered with a dedicated representative to help streamline operations, raise participation and increase assets under management.

We hosted a series of webinars this fall to assist in deciphering the fee disclosure regulation. Broadridge provides “best-in-class” capabilities to comply with 404(a)(5) and 408(b)(2) regulatory obligations while reducing costs. Our fully automated, communications delivery platform addresses the needs of providers of any size.

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The Next Generation of Mail

We expanded our multi-channel communications offerings by adding another distribution channel to our portfolio of communication solutions – Digital Mail. In conjunction with Pitney Bowe’s new Volly^TM secure digital delivery service, Digital Mail, a consumer-focused delivery and consolidation service that enables you to provide your customers with more choice and control over how they receive and manage their financial communications. All communications are integrated into just one mail stream.

The new platform empowers consumers to review, view, organize and manage bills, statements, financial documents and other content from multiple providers. The spam-free application offers improved communications, faster response times and better tracking. You will also enjoy the boost in resources while your clients appreciate a richer, more interactive relationship. Learn more about Volly.

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Expediting Marketing Communications

With the implementation of new technologies such as quick response codes (QR codes) and mobile apps, you can get information in front of your clients faster. QR codes are the newest marketing form and are here to stay. It is a type of 2D bar code that may be decoded using your Smartphone with a QR code reader. Its popularity has grown due to its fast readability and comparatively large storage capacity.

We already began implementing QR codes in our clients’ marketing materials. There is no limit to what you can share with QR codes. Whether you would like to share a landing page with video or an entire eBook, you can quickly build a community and mobilize users to take action. QR codes are especially effective because you can put them anywhere - on your business card, your event nametag, your packaging or any marketing materials. Utilize QR codes to enjoy unprecedented marketing reach with measurable results. Learn more about QR codes.

We surveyed advisors related to their book of business, experience and communication preferences. This intelligence is being used to develop solutions for mobile devices that allow you to tackle the task of doing business with greater ease and efficiency.

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"Intelligent" Savings for Variable Product Issuers and Distributors

Historically variable product issuers managed policyholder regulatory communications with the traditional “tri-annual mailing” consisting of separate annual prospectus, semi-annual report and annual report mailings. From a distribution standpoint, these mass mailings were the most efficient, though expensive, way to manage policyholder compliance communication obligations. But from a customer perspective, the “Big Books” they received in the mail were 90% irrelevant to their personal holdings – as the average variable annuity has 51 subaccounts compared with the typical investor that only has 4 to 5 holdings.

Leveraging our proprietary portfolio-specific data processing capabilities, along with our EDGAR-sourced content database of regulatory filings containing 350+ data elements, Broadridge brings a suite of integrated “best-practice” capabilities to you with Intelligent Fulfillment Solutions (IFS). IFS is a fully managed, end-to-end fulfillment management solution that enables variable product issuers and distributors to meet their various compliance document distribution obligations while achieving the best experience at a reduced cost. At the heart of the offering is the data processing engine that aggregates investor data from across multiple systems representing your business lines and runs it against a flexible, business rules library that is custom configured to meet your unique and evolving needs. Additionally, IFS delivers access to a variety of output options including portfolio-specific printing with summary prospectus, e-delivery and web presentment, and an industry utility for shareholder mail that can be combined or unbundled to significantly reduce costs, improve compliance adherence and enhance investor communications – all while maintaining total client control. Learn more about our IFS solution.

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Post-Sale Prospectus and Shareholder Mail Extended Into Insurance and Retirement Channels

For years Broadridge has been the industry standard for first-dollar prospectus fulfillment and regulatory mailings within the brokerage and bank intermediary channel. Broadridge is now extending these two cost-efficient utilities for first-dollar transactions and regulatory mailings (i.e., shareholder reports and annual prospectuses) to insurance and retirement providers through the Intelligent Fulfillment Solutions (IFS) platform. As a result, variable product carriers and retirement plan providers can direct bill approved fulfillment expenses for daily first-dollar post-sale prospectus fulfillment and regulatory mailings to fund partners based on their negotiated participation agreements.

This service not only benefits insurance and retirement providers by eliminating the cumbersome process of seeking reimbursement for printing and mailing expenses from fund companies, it also benefits fund companies by streamlining and consolidating print requests and utilizing the industry’s lowest cost fulfillment model. Fund companies can now make a single print request to their offset printer for all regulatory materials, eliminating multiple print and frequent reimbursement requests. Broadridge provides a single platform for print and electronic delivery, using suppression and postage discounts to keep costs down and provides aggregated mailing reports to simplify reimbursement.

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Master the Enrollment Book

Our ePASS solution offers Defined Contribution providers control and efficiency in building enrollment books. This web-based, out-of-the box solution saves time by coordinating and developing every nuance of your enrollment book.

Once the book is completed, Defined Contribution providers can instantly facilitate electronic distribution via a dynamic link at the click of a button. This dynamic link delivers any subsequent changes to the enrollment book. Flexible and intuitive, the ePass solution provides standardized templates and allows for original PDF files to be uploaded directly from a computer into the enrollment book. Through the use of Morningstar fund fact sheets and adherence to the highest SAS 70 Type II standards, Broadridge’s ePASS solution provides another vehicle to maximize efficiency and drive business growth.

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